since 2004
Support

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Describe the problem. Your ticket goes straight to our technical team.

01 What to include
The hardware references involved, the firmware version, how long it has been happening, and what you have already tried.
02 The impact level
It sets the ticket’s priority in our system. “Service down” is for production outages.
03 The affected product
It routes the ticket to the right specialist — ClearPass, Central, Instant On, CX switching.
Service down?
+212 671 35 34 33

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