Support
Open a ticket
Describe the problem. Your ticket goes straight to our technical team.
- 01 What to include
- The hardware references involved, the firmware version, how long it has been happening, and what you have already tried.
- 02 The impact level
- It sets the ticket’s priority in our system. “Service down” is for production outages.
- 03 The affected product
- It routes the ticket to the right specialist — ClearPass, Central, Instant On, CX switching.